Who We Are

Our website address is: https://www.astroatales.com.
Astro a Tales is a personal astrology platform managed by an individual astrologer based in Kathmandu, Nepal. The primary goal of this website is to provide users with astrological information, personalized consultations, and related services such as creating birth charts, kundli, zodiac sign readings, and more.

For privacy-specific concerns, please contact:
📧 Email: unilabs05gmail.com
📍 Address: Kathmandu, Nepal
📱 Phone/WhatsApp: +977 9869647876

What Personal Data We Collect and Why

We collect the following personal data for the purpose of providing accurate astrological services and direct communication:

  • Name – To personalize our services

  • Date of Birth, Time, and Place – Essential for generating astrological charts

  • Email Address – To send reports and respond to queries

  • Phone Number – For WhatsApp communication

  • Address (optional) – For personalized service and regional calculations

  • Contact Form Data – Used only to respond to inquiries

  • Cookies & Usage Data – To improve site performance and user experience

  • Analytics Data – Collected anonymously to understand user behavior and site usage

We collect this data based on user consent and legitimate interest in delivering requested services.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract location data from images on the website.

Contact Forms

When you use our contact forms, we collect the information you provide, such as your name, email, and message. This information is stored for up to 6 months for customer service purposes and is not used for marketing.

Cookies

We use cookies to:

  • Maintain session data

  • Remember user preferences

  • Track site traffic and performance via Google Analytics

You can choose to disable cookies through your browser settings.

Analytics

We use Google Analytics to track anonymized user behavior and traffic on our website.
You can opt out of Google Analytics tracking using this browser add-on.

Google’s privacy policy: https://policies.google.com/privacy

Who We Share Your Data With

We do not sell or rent your data. However, we may share necessary information with trusted third parties for the following purposes:

  • WhatsApp (Meta) – For direct messaging (privacy policy: https://www.whatsapp.com/legal/privacy-policy)

  • Google (Analytics & Gmail) – For performance tracking and communication

  • Hosting Providers – For secure website operation

These providers comply with standard data protection measures and have their own privacy policies.

How Long We Retain Your Data

  • Contact form entries: 6 months

  • Analytics records: 12 months

  • Client records and reports: Up to 10 years for service continuity and legal obligations

  • Comments and associated metadata: Indefinitely unless manually deleted

What Rights You Have Over Your Data

You can request to:

  • Access your personal data

  • Correct or update your data

  • Delete your data

  • Withdraw consent at any time

To make a request, contact: support@astroatales.com

Where Your Data Is Sent

User data may be processed or stored outside the EU, such as on cloud servers hosted by international providers. We ensure these services comply with GDPR or equivalent data protection standards via standard contractual clauses and data protection agreements.

Contact Information

For any privacy-related concerns, contact:
Name: Tejash Shah
Email: unilabs05gmail.com
Phone: +977 9869647876
Location: Kathmandu, Nepal

How We Protect Your Data

  • Secure SSL encryption on all website traffic

  • Regular site security updates and malware scanning

  • Two-factor authentication for admin access

  • Data minimization and need-based access for any stored data

What Data Breach Procedures We Have In Place

In the event of a data breach:

  • Affected users will be notified within 72 hours

  • We will work with hosting and service providers to mitigate the issue

  • All impacted data and security measures will be reviewed and updated

What Third Parties We Receive Data From

We do not actively receive user data from third parties. Any user information is collected directly through your interaction with the website.

What Automated Decision Making and/or Profiling We Do With User Data

We use basic profiling (e.g., astrological analysis based on birth data) to provide customized astrology reports. These processes do not include automated decision-making that has legal or significant effects on users.

Industry Regulatory Disclosure Requirements

As an astrology-based service, we are not currently governed by a specific industry regulator but aim to comply with international best practices in data protection and user privacy.